Changing Password

How to Change or Reset Your Windows Password (RDP)

This guide explains how to change your rdp's Windows password or reset it if you’ve lost access.

A. Via online panel

1. Go to Customer Dashboard than choose: Services > My Services and choose product where you want to reset your password
   
2. Click valid product, scroll down and go to "Settings" tab
3. Type new password in "New Password" box and retype it in box below it
4. Click change password
5. Next click the Grey button

6. When the color and shape will change to green triangle click it once again

7. Wait till RDP reboots and Voila!

Note: Please don't click restart button for this process!

B. Inside a Remote Desktop Session (RDP)

Use Ctrl + Alt + End instead of Ctrl + Alt + Delete — it works inside RDP sessions.

If your keyboard doesn't have an End key:

1. Press Win + R, type osk, and press Enter to open the On-Screen Keyboard
2. Hold Ctrl + Alt on your physical keyboard and click Del on the virtual keyboard

Alternative Methods (Inside RDP)

Run any of the following commands inside the remote desktop to open the Windows Security dialog:

' VBScript:
Set objShell = CreateObject("shell.application")
objShell.WindowsSecurity

:: Run command:
explorer.exe shell:::{2559a1f2-21d7-11d4-bdaf-00c04f60b9f0}

# PowerShell:
(New-Object -COM Shell.Application).WindowsSecurity()

C. Computer Management (Local Accounts)

1. Right-click This PC → Manage
2. Navigate to System Tools → Local Users and Groups → Users
3. Right-click the user account → Set Password
4. Enter the new password and confirm

D. Control Panel

1. Press Win + R, type control, and press Enter
2. Go to User Accounts → Change account password

E. Command Prompt or PowerShell (as Administrator)

:: Command Prompt:
net user username newpassword

:: Or (prompt for secure input):
net user username *

# PowerShell (Local User):
Get-LocalUser "Administrator" | Set-LocalUser -Password (Read-Host "Enter new password" -AsSecureString)

F. Active Directory (Domain Users)

1. Press Win + R, type dsa.msc, and press Enter
2. Find the user, right-click → Reset Password

# PowerShell with AD Module:
Set-ADAccountPassword -Identity username -NewPassword (Read-Host "Enter new password" -AsSecureString) -Reset

Summary

If you need help with any of the steps, please open a support ticket.